Terms & Conditions — cape4d User Agreement

In these Terms & Conditions, the following terms shall have the meanings assigned to them below, unless the context clearly requires otherwise:

• "Platform" means the cape4d website accessible at https://cape4d.cam, including all associated subdomains, mobile-optimized interfaces, and applications operated by cape4d.
• "Player" / "User" / "You" means any individual who accesses, browses, registers an account on, or uses any service provided through the cape4d Platform.
• "Account" means a registered player account on the Platform, created following successful completion of the registration process and identity verification.
• "Real Money Balance" means funds deposited by the Player and held in the Player's account for the purpose of wagering on games and sporting events.
• "Bonus Balance" means promotional credits, bonus funds, or free-spin equivalents credited to a Player's account pursuant to a promotional offer, subject to applicable wagering requirements.
• "Wagering Requirement" means the number of times a bonus amount must be staked on eligible games before any associated winnings can be withdrawn, expressed as a multiplier (e.g., 30x).
• "KYC" means Know Your Customer — the identity and address verification process required before processing withdrawals or as required by cape4d at any time.
• "Services" means all games, sports betting markets, promotional programs, customer support, and ancillary features offered through the Platform.
• "IDR / Rp" means Indonesian Rupiah, the primary currency accepted on the Platform.

Access to and use of the cape4d Platform is restricted to individuals who satisfy all of the following eligibility criteria:

• You must be a natural person (not a corporation, trust, or other legal entity acting on behalf of a third party).
• You must be at least 21 years of age. cape4d strictly prohibits the use of its platform by individuals under 21 years of age. Age verification is conducted during the KYC process and may be requested at any time.
• You must be a resident of Indonesia or otherwise accessing the platform from a jurisdiction where online gaming is not prohibited by applicable local law. It is your sole responsibility to determine whether your use of the platform is lawful in your jurisdiction.
• You must not be subject to any self-exclusion arrangement, cooling-off period, or voluntary restriction order currently active on your account.
• You must not be registered as a self-excluded player with any gambling harm support organization where such registration would prohibit your use of this Platform.
• You must have full legal capacity to enter into a binding contract under the laws applicable to you.
• You must not be an employee, contractor, director, officer, or close family member of an employee of cape4d or any of its technology or game-provider partners, where such relationship creates a conflict of interest.

Each Player may hold only one (1) registered account on the cape4d Platform. The creation of duplicate, multiple, or linked accounts by the same individual is strictly prohibited and may result in immediate suspension of all associated accounts and forfeiture of any associated balances.

When registering an account, you agree to provide accurate, complete, and truthful information, including but not limited to your full legal name, date of birth, residential address, phone number, and email address. You must promptly update your account information if any details change after registration.

You are solely responsible for maintaining the confidentiality of your login credentials (username and password). cape4d will not be liable for any losses arising from unauthorized access to your account resulting from your failure to maintain the security of your login information. You agree to notify cape4d immediately upon becoming aware of any unauthorized use of your account.

• Do not share your account credentials with any other person.
• Do not allow any third party to use your account or place bets on your behalf.
• Do not access or attempt to access any other player's account.
• Log out of your account after each session, particularly when using a shared or public device.

cape4d reserves the right to refuse registration or suspend an existing account at its sole discretion, including where it reasonably suspects fraudulent activity, breach of these Terms, or misuse of the Platform.

cape4d applies Know Your Customer (KYC) procedures to all player accounts. Verification may be requested at the time of first withdrawal, upon reaching specified cumulative deposit thresholds, or at any time at cape4d's discretion for security and compliance purposes.

Standard KYC documentation required may include:

• Proof of Identity: A clear copy of your Indonesian National Identity Card (KTP), passport, or other government-issued photo identification document.
• Proof of Address: A recent utility bill, bank statement, or official document issued within the last three (3) months, showing your full name and residential address.
• Proof of Payment Method: A screenshot or image of the bank account or e-wallet used for deposits, confirming the account is registered in your name.
• Source of Funds: In cases of high-value transactions, cape4d may request documentation evidencing the legitimate source of funds used for gaming activity.

Failure to provide satisfactory KYC documentation within a reasonable period following a request from cape4d may result in suspension of withdrawal privileges or suspension of the account pending verification. cape4d will process complete KYC submissions within five (5) business days and will notify the Player of the o utcome by email.

cape4d accepts deposits and processes withdrawals in Indonesian Rupiah (IDR / Rp) through the following verified payment channels:

• Local Bank Transfers: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon
• E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja

The minimum deposit amount is Rp 10.000. The minimum withdrawal amount is Rp 50.000. Maximum single-transaction withdrawal limits are displayed within the Player's account dashboard and may vary based on account verification level and payment method selected.

All deposits must be made from a payment account registered in the Player's own name. Third-party deposits — that is, deposits made from a bank account or e-wallet belonging to another individual — are strictly prohibited. Any funds received from a third-party source may be confiscated, and the associated account may be suspended pending investigation.

Withdrawal requests submitted before 15:00 WIB (Western Indonesia Time, UTC+7) on a business day are typically processed within the same business day. Requests submitted after 15:00 WIB or on weekends and public holidays will be processed on the next available business day. cape4d does not guarantee specific processing times and accepts no liability for delays caused by third-party payment processors or banking institutions.

cape4d offers a range of promotional bonuses to eligible Players, including welcome deposit bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as Idul Fitri, Ramadhan, and other Indonesian cultural holidays. All promotions are subject to the following general conditions, in addition to any specific terms stated in the individual promotion:

• Bonuses are available to verified Players only, unless a specific promotion expressly states otherwise.
• Each Player is entitled to claim each promotional offer once only, unless the promotion is explicitly designated as recurring or repeatable.
• Bonus funds are credited to the Player's Bonus Balance and are subject to the wagering requirement specified in the promotion description before any derived winnings may be withdrawn.
• Standard wagering requirements range from 20x to 40x the bonus amount, applied to eligible game categories. Specific requirements for each promotion are displayed at the time of opt-in.
• Not all games contribute equally to wagering requirements. Live casino games, table games, and certain specialty games may contribute at a reduced rate (e.g., 10% or 20%) relative to slot games, which typically contribute at 100%.
• Bonuses have an expiry period. Any uncompleted wagering requirements and associated bonus balances will be forfeited upon expiry.
• cape4d reserves the right to withdraw any bonus offer, modify bonus terms, or disqualify a Player from a promotion where abuse, collusion, or breach of these Terms is suspected.
• Bonuses cannot be transferred between accounts, exchanged for cash at face value, or combined with other promotions unless explicitly stated.

All games offered on the cape4d Platform — including live casino tables, RNG slot machines, togel (Indonesia's traditional numbers lottery) draws, crash games, and sports betting markets including bandar bola (sportsbook) and mix parlay (accumulator) betting — are governed by both these Terms & Conditions and the specific rules applicable to each individual game or market type.

Game-specific rules are accessible within each game interface or market page. In the event of a conflict between game-specific rules and these Terms, the game-specific rules shall prevail with respect to gameplay mechanics, and these Terms shall prevail with respect to account management, financial transactions, and Player obligations.

• Bets placed and confirmed by the Player are final and cannot be cancelled or reversed after settlement has commenced, except where a technical error or manifest pricing error is identified by cape4d.
• In the event of a technical malfunction during a game session or live betting event, cape4d reserves the right to void the affected round or bet and return the staked amount to the Player's Real Money Balance.
• Sports betting odds are subject to change prior to the commencement of an event. Bets accepted at a confirmed odds price will be honored at that price regardless of subsequent market movements, except in cases of a manifest error.
• cape4d does not guarantee continuous availability of any specific game title, sports market, or betting event and may withdraw or suspend any offering at any time without prior notice.
• Maximum bet limits apply to all games and markets and are displayed within the game interface or market page. cape4d reserves the right to reduce bet limits for any Player at any time without prior notice.

cape4d is committed to promoting responsible gaming practices. We provide a suite of player-controlled tools designed to support healthy gaming habits, including deposit limits, loss limits, session time limits, reality checks, cooling-off periods, and voluntary self-exclusion. These tools are accessible directly from the Player's account dashboard.

Players are encouraged to make use of these tools proactively. cape4d's customer support team is available 24/7 and trained to assist any Player who believes their gaming may be causing personal or financial distress. We treat all such communications with strict confidentiality and non-judgment.

For further information on our responsible gaming policies, tools, and third-party support resources, please review our dedicated Responsible Gaming page.

The following activities are strictly prohibited on the cape4d Platform. Engagement in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and referral to relevant law enforcement authorities:

• Providing false, misleading, or fraudulent personal information during registration or KYC.
• Registering or operating more than one account on the Platform, whether under the same or different personal details.
• Using software tools, bots, scripts, or artificial intelligence systems to automate gameplay or gain an unfair advantage over other Players or the Platform.
• Colluding with other Players to manipulate game outcomes, particularly in poker, live table games, or peer-to-peer betting formats.
• Engaging in match-fixing, spot-fixing, or any manipulation of sporting events on which bets are placed through the Platform.
• Conducting any activity that constitutes or facilitates money laundering, financing of illegal activities, or circumvention of financial regulations.
• Exploiting software bugs, platform errors, or technical vulnerabilities for financial gain. Any such exploit must be reported to cape4d immediately; failure to report and exploitation of a known error will result in account suspension and forfeiture of gains.
• Engaging in abusive, threatening, discriminatory, or harassing behavior toward cape4d staff or other Players through any communication channel.
• Charging back a deposit or initiating a fraudulent payment dispute after funds have been used for wagering purposes.

All content on the cape4d Platform — including but not limited to the cape4d name, logo, brand identity, website design, graphics, text, software, game interfaces, promotional materials, and compiled data — is the exclusive intellectual property of cape4d or its licensed suppliers and is protected by applicable intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal entertainment purposes in accordance with these Terms. This license does not permit you to:

• Copy, reproduce, distribute, or publicly display any Platform content without prior written consent from cape4d.
• Reverse-engineer, decompile, or disassemble any software forming part of the Platform.
• Use the cape4d brand name, logo, or trademarks in any manner that could imply affiliation, endorsement, or sponsorship without written authorization.
• Frame or mirror any part of the Platform on any external website or application.

To the fullest extent permitted by applicable law, cape4d's total aggregate liability to any Player in connection with these Terms, the Platform, or the Services — whether in contract, tort (including negligence), statute, or otherwise — shall not exceed the total amount deposited by the Player in the thirty (30) days immediately preceding the event giving rise to the claim.

cape4d expressly excludes liability for:

• Any loss of profits, revenue, business opportunity, data, goodwill, or anticipated savings, whether direct or indirect.
• Interruption or unavailability of the Platform due to scheduled maintenance, technical failures, force majeure events, or circumstances beyond cape4d's reasonable control.
• Any decision made by a Player to place a wager, and the outcome of any game or sporting event.
• Delays in payment processing attributable to third-party banks or e-wallet providers, including BCA, BRI, BNI, Mandiri, OVO, DANA, or GoPay.
• Any unauthorized access to a Player's account resulting from the Player's failure to maintain the security of their login credentials.
• Loss or corruption of data transmitted over third-party networks or internet connections not under cape4d's direct control.

Nothing in these Terms shall operate to exclude or limit cape4d's liability for fraud, willful misconduct, or any other liability that cannot lawfully be excluded or limited.

cape4d collects, processes, and stores personal data provided by Players in connection with account registration, KYC verification, and ongoing use of the Platform. All personal data is handled in accordance with cape4d's Privacy Policy, which forms an integral part of these Terms & Conditions and is incorporated herein by reference.

By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy. You also consent to cape4d sharing your data with third-party service providers — including payment processors, game studios, fraud prevention services, and regulatory authorities — to the extent necessary for the operation of the Platform and compliance with applicable legal obligations.

cape4d employs industry-standard security measures including 256-bit SSL encryption, access controls, and regular security audits to protect Player data from unauthorized access, loss, or misuse. However, no data transmission over the internet can be guaranteed as completely secure, and cape4d accepts no liability for interception of data beyond its reasonable control.

cape4d reserves the right to amend, update, or replace these Terms & Conditions at any time. Material changes will be communicated to Players via the email address registered on their account and/or through a prominent notice displayed on the Platform prior to the changes taking effect.

It is the Player's responsibility to review these Terms periodically. Continued use of the Platform following the publication of updated Terms constitutes acceptance of the amended conditions. If you do not agree with any amended terms, you must cease using the Platform and contact customer support to close your account.

The version of these Terms displaying the most recent "Last Updated" date at the top of this page shall be the operative version governing the Player's use of the Platform at any given time.

These Terms & Conditions and any dispute or claim arising out of or in connection with them — including non-contractual disputes — shall be governed by and construed in accordance with the laws of the jurisdiction in which cape4d is incorporated and licensed to operate as an online gaming platform.

In the event of a dispute between cape4d and a Player, both parties agree to first attempt resolution through direct negotiation in good faith. Players are encouraged to submit a formal complaint to the cape4d customer support team in the first instance, referencing their account details and a clear description of the issue. cape4d will acknowledge receipt of a formal complaint within 24 hours and aims to provide a substantive response within five (5) business days.

Where a dispute cannot be resolved through direct negotiation within thirty (30) days of the initial complaint submission, either party may refer the matter to an independent dispute resolution body as designated by the applicable regulatory authority. The decision of such a body shall be final and binding on both parties.

Nothing in this clause shall prevent either party from seeking urgent interim or injunctive relief from a court of competent jurisdiction where necessary to prevent irreparable harm.

If you have any questions, concerns, or complaints relating to these Terms & Conditions or your use of the cape4d Platform, please contact our customer support team. We are available 24 hours a day, 7 days a week, and maintain English and Bahasa Indonesia-speaking agents to assist all Indonesian Players.

Email: [email protected]

When submitting a query, please include your registered account username, the nature of your enquiry, and any relevant reference numbers or transaction IDs to enable our team to assist you as efficiently as possible. We aim to respond to all email enquiries within 24 hours during standard WIB business hours.